The beauty of jewelry is that it is meant to decorate the whole body, literally. Not just the neck, ears and hands, but hair too. The hair-accessorizing trend appeared long ago, first as a fancy way to embellish women’s hats, such as berets, fedoras and turbans. But then, a genius mind whose name we do not know yet, took the sense of fashion to a whole new level and introduced the hair jewelry style. This made women being spoilt for choice when it came to accessorizing their attire, because they could choose between a medley of hat and hair ornaments. Speaking of which, we present you the most popular ones, some of them still being quite favored by the modern vintage-jewelry audience.
At Kobelli® we stand behind the quality and craftsmanship of our products and include a lifetime warranty, to the original purchaser, covering manufacturing defects on all jewelry. If you, as the original purchaser, notice a manufacturing defect, we ask you to contact us promptly so we may evaluate and resolve as needed. Our goal At Kobelli® is that you will be our customer for life, so standing behind our jewelry products is very important to us. We will gladly repair anything determined to be a manufacturing defect at no cost to you, and help you with any other questions in regards to non-warranty damage or upgrade needs you may have.
After initial screening by speaking with you via phone or email, we will instruct you on the next step. The reason we need to communicate with you is to make sure that the problem you are reporting is due to our manufacturing and not due to abrasion, bruising, erosion, carelessness, abuse or neglect of the jewelry for which Kobelli® should not be responsible. In most cases our final determination will be made when your jewelry is received and inspected in our USA jewelry workshop, and we will communicate our findings to you. When we authorize your Kobelli® jewelry to be shipped to us we will give you a reference code and shipping instruction. Please do not ship your jewelry to us until you have a shipment authorization, as incoming shipments without authorization code will be refused by our mailroom.
If any work is done on the jewelry by anyone other than the jewelers in our USA jewelry workshop, this warranty is null and void. “Any work” includes and means even operations such as sizing, polishing, and tightening of stones. Kobelli® reserves the right to repair or replace the warranty jewelry item with a new item.