Shipping & Delivery

At Kobelli.com, standard shipping & returns are always FREE for orders within the US.

FREE STANDARD SHIPPING (Continental US, Alaska and Hawaii)

Any purchase over $500 will be shipped UPS Expedited with adult signature required. Any purchase $500 and below will be shipped UPS ground or UPS Expedited with adult signature required. Exclusions apply to PO Box and APO/military base addresses (see below). 

U.S. PO BOX

Any purchase with a U.S. PO Box shipping address is shipped via USPS Priority Mail or USPS Express Mail. Please allow 2-5 business days for delivery.

APO, FPO, AA, AP AND MILITARY BASE ADDRESSES

Any purchase with a military base shipping address is sent via USPS Priority Mail.  Delivery time may vary between 1 to 8 weeks depending on your customs/receiving department.

NEED HELP?

If you have any questions about your shipment, please email us at [email protected] or give us a call at 1-800-432-3222, We are always happy to assist our customers.

SHIPPING TIME

Most orders placed before 9 a.m. Pacific Time on a business day will be shipped out by the following business day, not including the processing time. Delivery time depends on the shipping method selected at checkout.

Processing time may take 1 - 3 business days as we make to order each jewelry. An additional 3-5 business day for Certified Pieces and Men's Bands, And 2-4 days for Platinum and 18 Karat.

For custom-made jewelry orders, please allow at least 2 weeks production time. For rushed delivery please email us at [email protected] or give us a call at 1-800-432-3222.