Who Is Globalshopex?
Globalshopex has relationships with the carriers you know & ones you’ve never heard so that our customers can have multiple options for delivery. Globalshopex will work with specific carriers in your country to make sure the package gets to you on time.
What Payment Options Do I Have With Globalshopex?
At the moment Globalshopex supports Visa, Master Card, Amex, Discover, Diners Club, PayPal, Money Gram, Western Union, Safety Pay, AliPay & Bank Transfer.
When Am I Charged For My Order?
International orders will be processed by Globalshopex in the currency chosen at checkout.
How Do I Track My Globalshopex Order?
Orders placed that ship via Globalshopex will come with a separate order confirmation via Globalshopex. This order confirmation will include all charges as well as any tracking information including the carrier of the package.
How Much Does International Shipping Cost?
The international shipping cost will be calculated & guaranteed during the Globalshopex global checkout & is calculated based on the service level, the number of items purchased, the weight of the items, the destination country, & all applicable duties & taxes.
When Am I Charged?
Your credit card will be billed by Globalshopex at the time your parcel(s) leaves the United States.
How Are Duties & Taxes Charged On International Orders?
Duty (or customs tariffs) is set by the destination country customs authorities & is determined based on a combination of the country of origin or manufacturing of the merchandise purchased, the classification of the merchandise in accordance with a harmonized system adopted & used by the countries Globalshopex supports, and the Value Added Tax (VAT) rates set by the destination country.
How Do I Process A Return For International Orders?
In order to process your Internation Return please contact our Customer Service by phone at +1(800)-432-3222 or email at [email protected] We will be happy to provide you with an RMA number & the instructions for sending your package back to us.